On this page you will find the following information:

These Terms of Use (“Terms of Use”) define the legal framework governing access to and use of the Site. Access to and use of the Site are subject to your acceptance of these Terms of Use, as they may be amended from time to time by Stormshield. In this regard, by accessing or using, the Site, you agree to be bound automatically by these Terms of Use as well their amendments in force at the time of your access to the Site, and you agree that such acceptance shall have the same legal value as a written express acceptance. If you do not accept these Terms of Use, please do not (and you are not permitted to) access or use the Site. Please read carefully these Terms of Use, as well as our GDPR privacy Policy before using the Site. You should read there Terms of Use every time you use the Site.

Information on company

The “Stormshield.com” site accessible at https://institute.stormshield.eu/  (the “Site”) is owned and operated by Stormshield, a French simplified stock corporation (société par actions simplifiée), with a share capital of €2 793 881,60, registered with the Trade and Companies Registry of Nanterre (France) under No. RCS 428 173 975, identified by the individual identification number FR19 428 173 975 and having its registered office at 2-10 Rue Marceau, 92130 Issy Les Moulineaux, France (“Stormshield” or “we” or “us”).

The Director of Publication is Xavier Prost.

Hosting service provider: Stormshield, https://www.stormshield.com/
Credits: Stormshield, https://www.stormshield.com/

To contact us, please send an e-mail at the following email address: training@stormshield.eu.


Use of the Site

Subject to your full and perfect compliance with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, free of charge and revocable right of access and use of the Site. Any other rights are expressly excluded except otherwise provided in a specific written agreement.

Therefore, you shall not, and shall not authorize a third party to, without limitation, (i) modify, reproduce, represent, adapt and/or translate all or any part of the Site and/or related content; (ii) extract, all or any part of the Site and/or its content, or create any derivative work from all or part of the Site and/or its content; (iii) reverse engineer, decompile, disassemble or transform, in any way the object code of the Site into source code; (iv) distribute, sublicense, assign, share, sell, rent, lease or loan in any way the Site or the right to use the Site; (v) delete or modify any droit d'auteur, copyright, trademark or any other proprietary rights relating to the Site which we or our licensors own; or (v) use the Site for purposes other than those expressly authorized by these Terms of Use.

In addition, it is strictly prohibited to (i) extract, by permanent or temporary transfer, or re-use all or part of the content of our Site to another medium, by any means and in any form; (ii) bypass or circumvent any measures employed to prevent or limit access to our Site; (iii) link to any portion of our Site for any purpose; and (v) use any device, software or routine that interferes or attempts to interfere with the normal operation of our Site or take any action that imposes an unreasonable load on our equipment.

You recognize that an Internet connection is necessary to use the Site. Traffic or access fees charged to you due to the use of the Site are subject to the general terms concluded with you Internet service provider or mobile network operator. You understand the risks associated with the use of Internet, including, without any limitation, unavailability of the Site, non-confidentiality or loss of integrity of the data transmitted, potential virus attacks, etc.


Stormshield Proprietary Rights

The Site, its content, including, without limitation, their distinctive names, designations, logos and product and service marketing and all, trademarks, trade names, drawings, pictures, copyrights, droits d’auteur,  patented information and databases and any other intellectual property rights in and to the Site are the property of Stormshield or its licensors. Stormshield’ logos and product and service designations are protected trademarks of Stormshield. Access to and use of the Site shall not be construed as assigning nor granting any license in respect of any kind of these proprietary rights. We reserve any rights related to the Site that are not expressly granted to users hereunder.



Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offence. In addition, in the event you breach these Terms of Use or engage in any activity that is harmful to us or our users, we reserve the right to terminate your access to our Site or take any other actions that we believe to be in our interest and of our users as a whole.

You expressly agree that your use of the Site is at your sole risk. Stormshield, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of this Site or any information, services or content on this Site.

You will be responsible for any loss we suffer as a result of your violation of these Terms of Use or any instructions given by Stormshield, including information given during the installation process of the Site or instructions related to all security requirement communicated by Stormshield to you. You agree to indemnify and hold harmless Stormshield and the Affiliates, and their respective affiliates, successors, assigns, employees, agents, directors, officers and shareholders, managers, licensors and insurers, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms of Use or any breach by you of your representations and warranties hereunder.

To the extent permitted by applicable laws, the Site and its content are made accessible on an “as is” and “as available” basis. Stormshield gives no warranty nor represents, without limitation, that (i) the Site and its supporting elements will meet your requirements, (ii) the result that may be displayed through the Site will be accurate, up to date or reliable, (iii) the quality of any data, information or other material obtained will meet your expectations and that such data, information and other material will be default and error free, or that any errors will be corrected. We reserve the right to correct any errors or omissions on our Site. Although we intend to take reasonable steps to prevent the introduction of viruses, worms, “trojan horses” or other destructive materials to our Site, we do not guarantee or warrant that our Site or materials that may be downloaded from our Site do not contain such destructive features. We are not liable for any damages or harm attributable to such features. If you rely on our Site and any materials available through our Site, you do so solely at your own risks. You shall be responsible for backing up your own system, including any content downloaded through the Site.

Our Site may contain various combinations of text, images, audiovisual productions, opinions, statements, facts, articles or other information created by us or by third-parties. Due to the number of sources from which content on our Site is obtained, and the inherent hazards of electronic distribution, there may be delays, omissions or inaccuracies in such content. Accordingly, such content is for your reference only and should not be relied upon by you for any purpose. Information created by third parties that you may access on our Site or through links is not adopted or endorsed by us and remains the responsibility of such third parties.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, our Site (or any part thereof) with or without notice. You agree that Stormshield shall not be liable to you or any third party for any such modification, suspension or discontinuance of our Site.


Links to Third-Party Websites

The Site may contain hyperlinks to websites operated by parties other than Stormshield. Such hyperlinks are provided for your reference only. We are not responsible for (i) the availability or the content of other services that may be linked to our Site, or (ii) the privacy or other practices of such websites.

Because we have no control over such services, you acknowledge and agree that we are not responsible for the availability of such external services, and that we do not endorse or approve and are not responsible or liable for any content, accuracy, quality, advertising, products, services or other materials on or available from such services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through such service.

We are not responsible for hypertext links from any and all third party web sites to the Site and forbid anybody to establish such a link without Stormshield prior written authorization.


Data Protection and Privacy

When you access and use the Site, we may collect, use and process, to the extent permitted by law, your personal data provided by you (such as your name, your email address, your company, etc.) or generated as a result of your access and use of the Site. For more details on how your personal data is used, please consult our Privacy Policy available here: GDPR privacy notice.

You are entitled to a right of access, modification and deletion as to your personal data. To this effect, please contact Stormshield by e-mail at the following address: dpo@stormshield.eu.


Modification of the Terms of Use

We may modify or adapt these Terms of Use at any time, for the future. We will inform you of any substantial modification by placing a notice on the SiteYour continued access and use of the Site after a modification or adaptation of these Terms of Use will be deemed as your acceptance of any modified terms.


Term and Termination

As long as you use the Site, these Terms of Use shall be applicable between you and us.

We can terminate these Terms of Use at any time and prevent you from accessing the Site.

In case of termination of these Terms of Use, for any reason whatsoever, the rights granted to you hereunder shall be terminated and you will no longer be authorized to use the Site.


Governing Law and Disputes

These Terms of Use are governed by and construed in accordance with the laws of France, subject to any local applicable non derivable public policy rule.

In case of dispute, we encourage you to contact us on training@stormshield.eu, in order to find an amicable solution. If no amicable solution can be reached, any dispute arising in connection with these Terms of Use shall be subject to the jurisdiction of the courts of France. We inform you that you can use a mediation procedure or any other alternative dispute resolution methods, prior to litigation.



These Terms of Use form the entire agreement between you and us with respect to the subject matter hereof, and supersede the terms of any other communications or advertising with respect to the Site. These Terms of Use shall coexist with, and shall not supersede, our Privacy Policy : GDPR privacy notice.

If any provisions hereof are determined to be illegal, invalid or otherwise unenforceable, in whole or in part, by reason of the laws of any state or country in which these provisions are intended to be effective, then to the extent and within the jurisdiction in which such provisions are illegal, invalid or unenforceable, they shall be severed and deleted from these Terms of Use and the remaining provisions shall survive and continue to be binding and enforceable.

Failure by any party to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

Nothing herein shall be construed as granting, directly or indirectly, any rights to any third parties, and third parties are not allowed to enforce any of the provisions herein against us.


Last updated June, 2021.






Stormshield SAS (also known as, “Stormshield”, or “we” or “us”) appreciate your interest in our products, services and business lines and your use of our websites, portals and “apps” (“Websites”).

Your privacy is important to us and we want you to feel comfortable using our websites.

Stormshield is committed to protecting the rights of individuals in line with the General Data Protection Regulation (reference EU2016/679) of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data  (hereinafter referred as : ‘GDPR’) as well as each applicable national Personal Data protection laws and regulations (collectively referred as “Data Protection Laws and Regulations”). The protection of your privacy and Personal Data is an important concern to which we pay special attention throughout our business processes.

However, the website will include links to other websites or applications which are not necessarily covered by this Privacy Notice. In this event, we encourage you to carefully read the privacy policies of such websites.

What is Personal Data?

Personal Data is information that can be used to identify a person either directly or indirectly (hereinafter referred as : ‘Personal Data’. A ‘personal identifier’ is a piece of information that can identify an individual. This definition covers a wide range of personal identifiers to constitute Personal Data, including name, address, email address, identification number, location data or online identifier.

Which sources and what Personal Data do we use?

  • In the course of the contractual or client relationship between you or your organisation and Stormshield and/or access and use of Stormshield Website(s), we will collect, use and process Personal Data you provide when relevant, such as the following categories of data:Identification data: Name, First name, Institute ID, spoken language.
  • Professional Data: email address, phone number.
  • IT data: PIN, IP address, operating system (Windows, Linux, MacOS, Android, IOS, etc.), browser (Edge, Chrome, Safari, Firefox), date and pages you visit on our site, consent or refusal of cookies,


What are the purposes of the processing of your Personal Data?

By using the Website, Stormshield will collect and process your Personal Data in accordance with this Notice. Your Personal Data may be used for the following purposes (hereinafter referred as : the ‘Purposes’):

  1. Training department.

We may use your personal data in the training department to manage your training application (scheduling sessions with instructors and their training centers, notification of training dates, training contract, attendance certificate, attendance sheets, satisfaction reports); manage your exam (creating the account on the exam website, sending results, updating the list of certified trainees); inform you of updates to learning resources; inform you when your certification is close to expiry; and generate statistics for various purposes.

  1. Website Browsers / Administration.

We use your Personal Data for administrative purposes, including to help us better understand how our customers access and use our websites and applications; to provide reports to prospective partners, service providers, regulators, and others; to implement and maintain security, anti-piracy, fraud prevention, and other services designed to protect our customers, partners and us; and to enforce our policies, directives and processes.

  1. Marketing.

To the extent permitted by law, we may use your Personal Data for marketing and promotional purposes, including communications through email or equivalent electronic means. For example, we use your Personal Data, such as your email address, to send news and newsletters, special offers, promotions and competitions, or to otherwise contact you about services or information we think will interest you.

  1. Communication.

We use your Personal Data to communicate with you, including responding to requests for assistance. We can communicate with you in a variety of ways, including email and via your social media accounts if you have agreed, and/or text message. You can change your communication preferences at any time by following the instructions given in each of our emails, or by filling out this online form.

  1. Customer service.

We may use your personal data for customer service purposes, which includes suggesting services and offering you technical support. Similarly, we may use your personal data to provide you with adapted, personalized content and information based on your purchases of Stormshield products; offer you new updates; monitor the registration of your products; generate statistics on the roll-out and use of our solutions; manage the exchange of faulty products; and determine the efficiency of our marketing campaigns.

  1. Research and development.

We use your Personal Data for research and development purposes, including improving our websites, applications, services, and customer experience and for other research and analytical purposes dedicated to improving our products, services, businesses, operations and processes.

  1. Legal compliance.

We use your Personal Data to comply with applicable legal obligations, including responding to an authority or court order or discovery request.

  1. To protect us and others.

Where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of policies, terms, and other policies.


What is the basis for processing of your Personal Data?

As a responsible company, we need a lawful basis for collecting and/or processing your data. We generally rely on a number of grounds (reasons) for our business processing.

We process your Personal Data in accordance with the provisions set out in the GDPR and the relevant applicable Data Protection Laws and Regulations. The legal basis for processing your Personal Data are:

  1. To comply with contractual obligations.

When you subscribe to a particular service like a training session, the purposes of processing your Personal Data are primarily determined by that service and we will process your information so that we can provide that service to you.

  1. As a result of your consent.

When you have consented to the processing of your Personal Data by us for certain services through the Website, you can withdraw consent at any time by following the instructions provided in the application process or by contacting us at dpo@stormshield.com.  For further information on the right of withdrawal, please see below Section “Am I obliged to provide my Personal Data?”

  1. Within the scope of a legitimate interest.

On occasion we may not need your consent to use your data, given our legitimate interest to do so but we must inform you that we do this; examples of this are:

    • For the administration and management and performance of our business relationship including accounting, auditing, performance of the contract.
    • For the analysis and optimisation of the Website.
    • For ensuring IT security (to detect security threats, frauds or other malicious or criminal activities) and the IT operation of Stormshield.
    • For prevention and investigation of criminal acts.
    • For ensuring efficient communication and to keep you up-to-date on the latest information about our services, solution and/or business activities, events, marketing campaigns, market analysis or other promotional activities and for analysis and improving the quality of our services and communication with you.
    • For monitoring the compliance with our policies and standards.
  1. On the basis of Stormshield’ legal obligations or in the public interest.

Stormshield, as any other company, is subject to legal obligations and regulations. In some cases the processing of your Personal Data will be necessary for Stormshield in other to fulfil these obligations.



Who will receive your Personal Data?

  • Authorised persons working for or on behalf of Stormshield; including our agents, service providers and advisers (e.g. Third party service providers and advisers providing the variety of products and services we need such as IT maintenance and support, procurement services, compliance and security services, etc.);
  • Stormshield business partners in connection with our activities;
  • Our partner e-learning platforms;
  • Law enforcement or government authorities where necessary to comply with applicable law, or in response to any subpoenas, court orders, or to establish or exercise our legal rights or to defend against legal claims.


Which countries will Stormshield transfer Personal Data to?

Stormshield processes your Personal Data mostly in the EEA. On occasion Personal Data is transferred to the relevant recipients as described in Section “Who will receive your Personal Data?”, on a need-to-know basis, including entities outside the EEA.

As part of our courses conducted in English, we may send your personal data to the international training center that conducts the course. This transfer is subject to appropriate safeguards, and through standard contractual clauses set out by the European Commission.

For how long will your Personal Data be stored?

We process and store your Personal Data as long as it is required to meet our contractual and statutory obligations. If your Personal Data is no longer required for the performance of the contractual or statutory obligations, these will be erased on a regular basis unless further processing is necessary, for instance, for preserving particular evidence under the applicable Data Protection Laws and Regulations, or in the context of legal statutes of limitation.    


We use technical and organisational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorised persons.
Our security procedures are continually enhanced as new technology becomes available.

What are your rights and how to exercise them?

You may at any time exercise your data protection rights:

  • Right to access/obtain a report detailing the information held about you: You have the right to obtain confirmation as to whether or not your Personal Data is being processed by Stormshield and if so, what specific data is being processed.
  • Right to correct Personal Data: You have the right to change any inaccurate Personal Data concerning you.
  • Right to be forgotten:  In some cases, for instance, when the Personal Data is no longer necessary in relation to the Purposes for which they were collected, you have the right for your Personal Data to be erased.
  • Right to stop the processing of your data: You have the right to restrict the processing of your Personal Data by Stormshield, for instance when the processing is unlawful and you oppose the erasure of your Personal Data. In such cases, your Personal Data will only be processed with your consent or for the exercise or defense of legal claims.
  • Right to data portability: Under some circumstances provided by law, you have the right to receive the Personal Data concerning you in a structured, commonly used and machine-readable format and/or transmit those Personal Data to another data controller.
  • Right to object and to withdraw consent: please see below section “Am I obliged to provide my Personal Data?

To this effect, please contact Stormshield in writing either by e-mail at the following address: dpo@stormshield.com or by writing to the addresses below, enclosing a copy of a document evidencing your identity.

Stormshield, Data Protection Officer,1 place VERRAZZANO, 69009 LYON, France


Am I obliged to provide my Personal Data?

You may at any time object to the processing of your Personal Data or where your consent is required, withdraw such consent by contacting us at dpo@stormshield.com; However, please note that if you withdraw your consent, you may not be able to access and use certain information, features or services of the Website.

To what extent will decision-making be automated?

As a matter of principle, we do not use fully automated decision-making processes. In the event that we should use such processes in individual cases, we will if prescribed by law, specifically inform you of this and of your rights in this respect.

Will profiling take place?

As a matter of principle, your Personal Data will not be processed automatically with the objective of evaluating certain personal aspects (profiling). In the event that we should process your Personal Data with the objective of conducting profiling, we will, if prescribed by law, specifically inform you of this and of your rights in this respect. 

How can I contact Stormshield in respect of my Personal Data?

If you are unhappy with the way in which your Personal Data has been processed or should you have questions regarding the processing of your Personal Data, you may refer in the first instance to the Stormshield Data Protection Officer, who is available for enquiries or complaints, at the following email address:

 dpo@stormshield.com or you can write to the address below:

Stormshield, Data Protection Officer, 1 place VERRAZZANO, 69009 LYON, France


Can I ask for assistance to the competent authorities?

If the supplied answers are unsatisfactory, you may then directly approach the French data protection authority: the Commission Nationale de l'Informatique et des Libertés (CNIL).




A Cookie is a small file that is transferred to your computer's hard drive or mobile device when you visit a website or application. The cookie is then accessed by the originating website that recognises that Cookie on each subsequent visit.

Cookies are used for various purposes, such as remembering your preferences, supporting user authentication, or collecting information on how many users are visiting the website or application.


We use different types of Cookies for different purposes:





These Cookies are strictly technically necessary for our website/application to work properly. They are mandatory and the website/application cannot be used without them (eg. Cookies that are used to manage user authentication).






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Allows you to manage the user's consent to the different categories of cookies

1 year



Manages logins



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Indicates that the user has read the warning regarding the use of cookies and has accepted the terms.

1 year


Not used on our website

1 year


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These Cookies are used to anonymously measure the audience and produce generic statistics about the usage of our website/application. This enables us to understand better how users interact with our website/application, and to improve and adapt our services. You can oppose and remove them at any time using the Cookies Settings Area of our website/application.







AT Internet

Allows you to save the visitor's choice about audience cookies

1 year


AT Internet

Visitor ID

1 year




Cookies that are not technically necessary for our website/application to work properly can be configured, disabled and removed from your device through the Cookie Settings Area, accessible by clicking the icon in the lower-left corner of our pages.

For the purpose of statistical analysis, we use analytics tools relying on specific Cookies. Those cookies, which generates anonymous statistics, are exempt from obtaining your prior consent. You may nevertheless object at any time to the collection of such statistical data through the cookies settings interface mentioned above or by clicking the following button:


To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.   

Modification of the Privacy Notice

Stormshield will update this Privacy Notice from time to time in order to reflect the changes in our practices and services and also to remain compliant to Data Protection Laws and Regulations. We will inform you of any substantial modification in how we process your Personal Data.

Last update: 21/03/2023